Elevated dermatology. Beyond the appointment.
MEDICAL CONCIERGE
Managing complex or long-term skin conditions can feel overwhelming, from coordinating medications and laboratory monitoring to navigating treatment timelines and specialty pharmacies. OSVI Medical Dermatology Concierge was designed to simplify that experience.
Continuous Treatment Support
Focused on the critical moments between appointments — helping patients stay informed, prepared, and supported throughout their journey. From medication on boarding to milestone monitoring.
Personalized Long-Term Management
Every patient receives individualized support tailored to their diagnosis, treatment plan, and long-term needs — whether managing chronic conditions, hair loss, biologics, or complex regimens.
Concierge Care Coordination
Our dedicated team assists with prior authorizations, specialty pharmacy coordination, medication on boarding, laboratory reminders, and therapy milestone tracking.
Enhanced Communication
Scheduled check-in touch points, priority messaging pathways, medication tolerance follow-ups, injection technique coaching, and expedited scheduling assistance.
Psoriasis & biologic therapies
Hair loss & scalp disorders
Autoimmune skin conditions
Eczema & chronic dermatitis
Chronic inflammatory skin diseases
Ongoing monitoring & lab coordination
Isotretinoin management
Acne & advanced acne therapies
Complex treatment plans
Conditions We Commonly Support
Who This Program Is Designed For
Patients Starting Advanced Therapies
Supportive onboarding and guidance during treatment initiation for biologic, immunologic, or complex medications.
Patients Managing Chronic Skin Conditions
Long-term coordination and ongoing monitoring for chronic dermatologic concerns that require continuous attention.
Busy Professional & Families
Simplified care coordination and enhanced accessibility designed around demanding schedules and complex lives.
Patients Seeking More Personalized Care
For individuals who value proactive communication, continuity, and a more elevated healthcare experience.
Choose Your Level of Support
Three thoughtfully designed tiers to match your treatment complexity and personal preferences for coordination and support.
1
Essential
Designed for patients beginning advanced therapies or seeking structured treatment guidance.
Prior authorization & specialty pharmacy coordination
Medication start guidance and onboarding
Laboratory reminder notifications
Treatment milestone reminders
Educational resources & expectation counseling
Standard messaging access for questions
2
A higher level of support for patients requiring more active monitoring and follow-up throughout their treatment
Scheduled medical assistant check-ins
Injection technique coaching sessions
Medication tolerance follow-up support
Priority messaging pathway
Additional laboratory coordination reminders
All Essential tier services included
Enhanced
3
Our most comprehensive level of ongoing dermatology support for the highest level of personalized care.
Dedicated concierge coordinator pathway
Monthly check-in touchpoints
Flare triage coordination
Expedited scheduling assistance
Caregiver or family coordination
Proactive therapy adherence monitoring
Premier
Look and feel your best with expert care from board-certified dermatologists and plastic surgeons - where safety, skill, and personalized attention come first.